Audrey Bryson

Resume

Resume 

Also available for download in .pdf format.

Professional Summary

Design leader with 10+ years of experience driving UX strategy, managing cross-functional teams, and partnering with executive stakeholders to deliver business outcomes. Proven track record establishing design operations, building design culture, and positioning UX as a strategic partner in product development. Expertise in enterprise systems, user research, and scaling design practices across organizations.

Experience

Sr. UX Designer [July 2022 - present]
Indeed

  • Defined and drove UX strategy for sales enablement tools supporting 2,000+ sales team members across enterprise, agency, and mid-market segments, partnering with business strategists and product directors to align design vision with business objectives and inform product roadmap decisions.

  • Led the "Journey of a Sale" strategic initiative, mapping end-to-end sales workflows across multiple segments and identifying critical pain points that resulted in more efficient sales processes and informed enablement improvements organization-wide.

  • Established research operations infrastructure including knowledge hubs, research indexes, and documentation systems that scaled insights across multiple product teams and accelerated evidence-based decision making throughout the organization.

  • Created strategic vision decks, service blueprints, and user frameworks (including comprehensive personas for key sales roles) for Marketplace, GTMX, and BizTech product lines, setting direction for product development and transforming how teams understood and designed for diverse user needs.

  • Pioneered AI-driven solutions for sales support and research automation, evaluating emerging technologies and creating operational playbooks that improved team efficiency, scalability, and knowledge management.

  • Advocated for design maturity and best practices, positioning UX as a strategic co-creation partner with engineering and product teams, elevating the role of design in shaping products used by thousands of Indeed employees daily.

Manager, UX Design | Sr. UX Designer [May 2021 - July 2022]
Relias Learning

  • Built and managed a team of 6 designers within an emerging UX department, promoted within 10 months for exceeding performance goals and demonstrating leadership capabilities.

  • Established design operations framework including work intake processes, project documentation standards, and learning programs that enabled the team to deliver high-quality, transparent deliverables.

  • Defined and implemented key performance indicators to measure and continuously improve the effectiveness of UX resources and demonstrate value to stakeholders.

  • Elevated design culture and maturity by coaching designers on best practices and establishing UX as a strategic function within the organization.

Sr. UX Designer [July 2016 - May 2021]
Extron Electronics

  • Pioneered user research practices by running Extron's first qualitative usability tests with external participants, establishing evidence-based design processes that informed product decisions based on severity and impact.

  • Collaborated with cross-functional teams to establish design system standards and reusable component libraries for enterprise products, creating scalable design solutions that improved consistency and development efficiency.

  • Delivered design solutions across multiple platforms, iterating concepts for mobile, software, and web applications through wireframing and prototyping with Axure, supporting business goals through user-centered design.

     

UX Developer [May 2014 - July 2016]
North Carolina State University

  • Implemented responsive and branded WordPress themes across academic departments, balancing user needs with institutional requirements.

Education

UX Certified  2017
Nielsen Norman Group

Certificate of User Experience Design 2017
Team W Inc, Susan Weinschenk

Certificate Entrepreneurship 2019
Certificate Web Design/Technologies 2015
Wake Technical Community College

B.S. Industrial Design  2012
B.A. Spanish Language and Literature 2012
North Carolina State University

Leadership and Core Competencies

Team Development:
People Management | Designer Mentorship | Design Culture Building | Cross-functional Collaboration

Business Impact:
Enterprise SaaS | Sales Enablement | Process Optimization | Data-Driven Design | Organizational Scaling

Strategic Leadership:
UX Strategy & Vision | Product Roadmap Influence | Executive Stakeholder Management | Design Operations

Research & Design:
User Research & Testing | Persona Development | Journey Mapping | Information Architecture | Design Systems

Affiliations

UX Y’all - Co-Chair 2022, Volunteer 2018-2024
Triangle User Experience Professionals Association - President 2019-2021, Volunteer 2018-2024