Audrey Bryson

Resume

Resume 

Also available for download in .pdf format.

Professional Summary

Design leader with 10+ years of experience driving UX strategy, shaping product direction, and delivering evidence-based design solutions across enterprise systems. Proven ability to influence product roadmaps, establish research operations at scale, and position design as a strategic partner to product and engineering leadership. Deep experience in sales enablement, AI-driven workflows, and conversational and voice-enabled interface design.

Experience

Sr. UX Designer [July 2022 - present]
Indeed

  • Defined and drove UX strategy for sales enablement tools supporting 2,000+ sales team members across enterprise, agency, and mid-market segments, partnering with business strategists and product directors to align design vision with business objectives and inform product roadmap decisions.

  • Led the "Journey of a Sale" UX strategic initiative, mapping end-to-end sales workflows across multiple segments and identifying critical pain points that resulted in more efficient sales processes and informed enablement improvements organization-wide.

  • Created strategic vision decks, service blueprints, and user frameworks for Marketplace, GTMX, and BizTech product lines that directly informed product roadmap decisions — including comprehensive personas for key sales roles that transformed how teams understood and designed for diverse user needs.

  • Led a self-initiated AI portfolio evaluation across Indeed's GTM organization — Sales, Client Success, Service, and Marketing — designing the research framework and synthesizing findings from pilot studies, UX research, and usage data to produce a strategic analysis of 22 AI tools supporting 2,000+ employees. Deliverables included JTBD-to-tool mapping, cross-team gap analysis, and a four-quadrant integration framework that replaced documentation conflating current functionality with aspirational workflows, enabling more grounded technology investment decisions.

  • Advocated for design maturity and best practices, positioning UX as a strategic co-creation partner with engineering and product teams, elevating the role of design in shaping products used by thousands of Indeed employees daily.

Manager, UX Design | Sr. UX Designer [May 2021 - July 2022]
Relias Learning

  • Built and managed a team of 6 designers within an emerging UX department, promoted within 10 months for exceeding performance goals and demonstrating leadership capabilities.

  • Established design operations framework including work intake processes, project documentation standards, and learning programs that enabled the team to deliver high-quality, transparent deliverables.

  • Defined and implemented key performance indicators to measure and continuously improve the effectiveness of UX resources and demonstrate value to stakeholders.

  • Elevated design culture and maturity by coaching designers on best practices and establishing UX as a strategic function within the organization.

Sr. UX Designer [July 2016 - May 2021]
Extron Electronics

  • Pioneered user research practices by running Extron's first qualitative usability tests with external participants, establishing evidence-based design processes that informed product decisions based on severity and impact.

  • Collaborated with cross-functional teams to establish design system standards and reusable component libraries for enterprise products, creating scalable design solutions that improved consistency and development efficiency.

  • Designed interaction concepts across mobile, software, web, and voice-enabled touchscreen interfaces, prototyping multimodal input experiences for enterprise AV control systems and iterating solutions through wireframing and prototyping with Axure.

     

UX Developer [May 2014 - July 2016]
North Carolina State University

  • Implemented responsive and branded WordPress themes across academic departments, balancing user needs with institutional requirements.

Education& Professional Development

Certificate Entrepreneurship 2019
Certificate Web Design/Technologies 2015
Wake Technical Community College

B.S. Industrial Design  2012
B.A. Spanish Language and Literature 2012
North Carolina State University

SpeechTek 2019 | Voice & Conversational AI Conference
XD Immersive 2018 | Multimodal & Emerging Interaction Design

UX Certified  2017
Nielsen Norman Group

Certificate of User Experience Design 2017
Team W Inc, Susan Weinschenk

Leadership and Core Competencies

Team Development:
People Management | Designer Mentorship | Design Culture Building | Cross-functional Collaboration

Business Impact:
Enterprise SaaS | Sales Enablement | Process Optimization | Data-Driven Design | Organizational Scaling

Strategic Leadership:
UX Strategy & Vision | Product Roadmap Influence | Executive Stakeholder Management | Design Operations

Research & Design:
User Research & Testing | Persona Development | Journey Mapping | Information Architecture | Design Systems | Figma | Cursor

Affiliations

UX Y’all - Co-Chair 2022, Volunteer 2018-2024
Triangle User Experience Professionals Association - President 2019-2021, Volunteer 2018-2024