“I believe user experience extends far beyond the constraints of a screen and should be incorporated throughout the entire customer experience.”
I specialize in making rapidly evolving technology usable — first multimodal voice and touch interfaces for enterprise AV, now AI-driven enterprise workflows. Across both, the work has been the same: translating emerging capabilities into experiences people can trust and rely on.
What draws me to this space is the chance to bring structure to problems that haven't been solved yet — building frameworks that help teams make sense of new technology, rather than reacting to it feature by feature.
Project Deliverables:
Sketches and Wireframes
Workflows and Wireflows
Interactive Prototypes
Animations
Sitemaps
Design Recommendations Based on Severity and Impact
Design System Strategy for Enterprise Products
User Interface Guidelines for Non-designers
Research Activities:
Interviews
Competitive Benchmarking
Ethnographic site visits
Usability Studies
Card Sorts
User Story Mapping
Persona Creation
Heuristic Evaluations